Setting the standard for a friendly workplace: putting DEI into real practice
AI-translated from the Chinese original · editorially reviewed
Amid today's ESG (environmental, social, and governance) movement, creating a workplace where employees feel at ease has become essential to the modern workplace. On diversity and inclusion in particular, the spotlight from social networks and online media has pushed companies to take the idea of a friendly workplace more seriously. As the administrator of Taiwan's new pharmaceutical benefit programs, PatientsForce of Media-WIND Health Group (MWHG) puts the concept of inclusive, affordable medicine into practice through innovation—and has embraced this trend even more actively, working continuously to build a diverse, equitable, and inclusive DEI work environment.
The core values of DEI
DEI—Diversity, Equity, and Inclusion—is the guiding principle PatientsForce practices from the inside out. These principles are reflected in the following areas:
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Diversity: We value a diverse workplace, embracing talent of different ethnicities, genders, sexual orientations, religions, ages, and abilities. Through fair, open recruitment and retention of employees from these diverse backgrounds, PatientsForce draws on a broad talent pool.
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Equity: The group is committed to providing all employees with fair opportunities and resources, ensuring everyone participates on an equal footing and can fully develop their talents within the company.
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Inclusion: We strive to create an environment where everyone feels respected and valued. PatientsForce strongly encourages employees to realize their potential and, within the bounds of shared interests, bring their unique perspectives and skills to the table.
DEI in practice and our progress
According to PatientsForce's latest internal DEI survey, Media-WIND Health Group (MWHG) maintains a gender-diverse, friendly work environment. Beyond hiring employees with disabilities without discrimination at a rate exceeding policy requirements, a very high proportion of transgender and non-heterosexual employees work inclusively side by side. The company's culture of diversity and inclusion lets employees of every personality and background feel comfortable and at ease. It allows a degree of remote work that does not affect productivity, along with flexible hours to accommodate family caregiving needs and to welcome talent from central and southern Taiwan and even the outlying islands. The office also features gender-friendly restrooms, and the company runs a range of inclusion training programs to reduce cultural friction over diverse values among staff.
PatientsForce believes a friendly workplace is essential to employee well-being and job satisfaction, which in turn shapes the quality of service delivered to clients. Such an environment helps relieve some of the pressures of work, fosters collaboration across teams, and cultivates a positive corporate culture and strong communication among employees.
Broadening our international horizons: our future talent strategy
Going forward, we will continue to recruit outstanding talent from all backgrounds, across ethnicities, genders, religions, and sexual orientations. Our goal is to build an open, diverse, and inclusive team where every member is proud to be part of PatientsForce. We believe that through the power of diversity, we can better serve every patient in need of treatment and create a healthier future together.
Grace Chiu, Director, Strategy and Administration Division, Media-WIND Health Group (MWHG)
grace.chiu@media-wind.com.tw