MWHG · TAIPEI 25.03°N 121.56°EEST. 2008PAP · PSP · EAP · FINHEALTH · CARE

Precision in science.
Warmth in care.

We are a health group where service design meets biomedical rigor — operating companies engineering patient support programs, medical financing and digital care, so no one abandons treatment for the wrong reason.

01 — WHAT MAKES US DIFFERENT

Three disciplines,
one promise.

Patient support is not a call center. It is designed like a service, validated like a clinical protocol, and delivered like family.

Biomedical Rigor

Evidence · Compliance · Data

Programs built on clinical-evidence models, risk-management plans (RMP) and audited data trails.

  • Evidence-based financing modelsMODEL
  • ISO 9001 / 27001 / 27701 (Media-WIND Health Strategies, MediCloud Biotech)AUDIT
  • Drug traceability & RMP testing supportTRACE

Service Design

Journey · Systems · Craft

Every touchpoint — enrollment, pharmacy pickup, reminders — is mapped, prototyped and measured like a product.

  • End-to-end journey mappingMAP
  • MediPASS digital program platformSAAS
  • One-stop clinical service deskDESK

Human Care

Nurses · Companions · Trust

Case-management nurses, educators and home-care companions stay beside patients from diagnosis to recovery.

  • Certified case-management expertsCARE
  • “Care Companion” home programsHOME
  • Charitable trust case subsidiesGIVE
02 — DESIGNED AROUND THE PATIENT

One journey.
Our companies beside you.

From the day of diagnosis to long-term care at home, each stage is owned by a dedicated operating company of the group.

01
Awareness

Disease education and public communication.

Media-WIND Communications
02
Access

PAP / PSP / EAP program enrollment & compliance.

Media-WIND Health Strategies · MediPASS
03
Affordability

Drug installments and medical-loan referrals.

Health Strategies · FinHealth
04
Adherence

Case management, reminders and digital tools.

MediCloud Biotech
05
At Home

Home medical care, home-care companions and health e-commerce.

CareCompanion Life · CareCompanion LTC · Health E-commerce
2008Founded — over 15 years in Taiwan healthcareREGISTRY
3ISOQuality, InfoSec & privacy management certifiedSGS AUDITED
2021National Healthcare Quality Award — MediPASSHQIC AWARD
50+Global pharmaceutical clients servedPHARMA PARTNERS
04 — WHY WE EXIST

We do more than deliver medicine — the call before every treatment cycle exists so that no patient faces it alone.

— How our patient support teams work, day to day
NT$12bn+in patient medication support facilitated — since 2017, as of 2026
95%+PSP treatment adherence rate
Caregiver supporting a patient while walking — warm documentary photography
06 — WORK WITH THE GROUP

Forward health,
complete treatment.

PatientsForce — Forward Health Complete Treatment

Program services, patient tools and platform log-in live on our service site.

patientsforce.com.tw
Media-WIND Health Holdings 采鋐健康