A holding group built
around the patient.
Media-WIND Health Holdings has served Taiwan healthcare since 2008 — its operating companies and the PatientsForce™ service brand, beside patients through every stage of treatment.
So, what is PatientsForce?
PatientsForce™ is the patient-service model built by Media-WIND Health Holdings. Drawing on more than a decade of work with global pharmaceutical companies, it empowers patients with information, eases the burden of treatment, and improves access to therapeutic options — patient-centered care companionship, by design.
Everyone faces countless medical encounters in a lifetime. Hospitals provide the setting; physicians focus on the disease and its treatment — but the medical journey is never treatment alone. PatientsForce delivers patient-centered medical support and care companionship, bringing together the medication support and care resources a patient needs across the whole treatment journey.
Patients Engagement Force
Front-line experts beside every patient: disease and medication education, funding-gap and resource guidance, enrollment support and follow-up for drug-specific programs — patients' needs first.
Patients Solution Force
Uncovers and distills every care need along the patient journey, then integrates internal and external resources into innovative solutions — building a better care system, together.
Media-WIND Communications
Specialists in healthcare, biotech and science-education communications since 2008 — issue strategy across traditional and new media, sustaining trusted relationships with government, press, patient communities and the market, under industry ethics and an ESG-framed SDG communication strategy.
- Media & PR — issue strategy, press events, share of voicePR
- Medical identity & education design — clinical toolsDESIGN
- HCP social & channel trainingTRAIN
- Corporate health talks & expert matching (MediBIZ)MATCH
Media-WIND Health Strategies
A patient-support-program partner in global pharma supply chains, aiming to be Taiwan's leading program-management expert. From access to adherence to affordability: program design, case management, clinical service desk and compliant archiving — certified to SGS ISO 9001:2015, ISO 27001:2022 and ISO 27701:2019.
- Medication assistance programs — compliant PAP opsPAP
- Case-management experts — nurses, dietitians, educatorsPSP
- Early Access Program (EAP) services and Named Patient Program (NPP) importsEAP
- One-stop clinical service desk & resource counselingDESK
MediCloud Biotech
Digital patient-engagement infrastructure integrating CRM and LINE official accounts. Flagship MediPASS — the pioneering compliant drug-donation management system — won the 2021 National Healthcare Quality Award; MediRX digitizes pharmacy e-sign dispensing. A dedicated patient-assistance SaaS unit scales it all since 2020 — likewise certified to SGS ISO 9001, 27001 and 27701.
- MediPASS — 360° PSP management platformPASS
- MediKNOW — HCP knowledge channels & analyticsKNOW
- MediRX · AI voice-intelligence systemSUITE
- Real-time reporting — visual decision supportDATA
CareCompanion Life
An innovation business built around home medical services: home-nursing innovation engineering that redesigns home care with process and technology, integrating the group’s community and home-medical services and commerce — extending complete care into the home.
- Home medical services — physicians, nursing and care at homePLAN
- Home-nursing innovation engineeringENG
- Community and home-care service commerceSALES
- Collaborating with CareCompanion LTC and Health E-commerce — a complete at-home networkNET
Media-WIND Health E-commerce
A licensed pharmaceutical and medical-device retailer-wholesaler running brand, e-commerce and channel operations for global manufacturers — partnerships with Eisai and Solventum (formerly 3M Health Care), distributor of VSL#3 probiotics — and, since 2023, WeiYiQuan, the e-commerce platform exclusively for healthcare professionals.
- Licensed distribution — brand, marketing, omni-channelDIST
- WeiYiQuan — HCP-only ordering, open 24 hHCP
- Sampling & channel activations in pharmacies and clinicsLOCAL
CareCompanion LTC
Focused on digital home care since 2023 and formally established in 2024, with a licensed Taipei home long-term-care institution led by retired cardiology head nurses from medical centers. The "Care Companion" program serves post-discharge and chronic (three-highs) patients — remote health monitoring and personalized care guidance, extending care into the home.
- Care Companion — post-discharge home monitoringHOME
- Remote monitoring — long-term chronic follow-upREMOTE
- Personalized care plans by senior nursing teamPLAN